Exploring Current Openings in Domestic BPOs
Fluency in languages is the primary requirement for a BPO job. By fluency in languages, we most often mean English and maybe some foreign languages. While it is true that English and foreign languages get you the best BPO jobs and the highest pay-packages, regional languages can get you a good position too. Not all BPOs cater to international customers and also among those who do, there are requirements for the domestic sector.
BPOs know that all customers won’t be comfortable with English when it comes to communicating within India. In order to enhance customer services, BPOs have a team which caters to customers unwilling to speak in English. To handle the domestic sphere, a team of customer service executives are hired who communicate in regional languages. For such a profile, it is desirable to be fluent in more than one regional language including Hindi.
The demand is quite big and rewards offered are exciting. To check out a few openings, click here.
Move Up With Forign Languages
In blog posts earlier that focused on the advantages of learning foreign languages, I talked about the upper hand that you get while looking for a job. A recently published article in The Hindu addresses the same and talks about a few opportunities that are available to students who pick up a foreign language in addition to their courses. As globalization spreads, being multilingual definitely gets you in touch with a wider audience and as a result, access to better opportunities.
According to the article, French still remains a favourite but Chinese and German are picking up fast. A student who is equipped with important soft skills and a foreign language to go with them, can command a starting salary as high as 30 grand. Some of the best places to pick up foreign languages in Hyderabad are EFLU, Ramakrishna Math and others. Click here to take a look at the article. I will be posting specific job openings in this blog soon.
Foreign Language Professionals In Great Demand
Continuing on the many prospects foreign languages can offer you, i thought of sharing an exciting information here. A one-day workshop was conducted jointly by the University of Hyderabad (HCU) and Federation of Indian Chambers of Commerce and Industry (FICCI) in which we came to know that the industry will require around 1,60,000 foreign language professionals by 2010. The University of Hyderabad offers proficiency courses in a few foreign languages already and plans to inaugurate a full fledged centre for teaching foreign languages. It will offer courses in Japanese, French, Spanish, Arabic and Russian initially and more will be added later.
This is promising news indeed and all the more reason for you to consider picking up a foreign language to make yourself employable for lucrative openings coming your way.
More on Careers with Foreign Languages
Continuing on my post on the advantages of learning foreign languages, i thought more details on career opportunities with foreign languages would be helpful. I came across a page providing a comprehensive and detailed list of opportunities and how you need to go about making yourself employable. Openings under the spotlight here are translation, interpretation, language teaching and training and linguistics. The page provides links to several other websites which you may find helpful. Check it out here.
More Langugaes=Greater Job Advantage
The growing interest in learning foreign languages might baffle some people but there’s no denying that foreign languages open up a lot of new opportunities and it’s heartening that more and more people are willing to explore these. You might be of the opinion that learning English presents enough employment opportunities and there is no need to make the extra effort to learn more but if only you explore what learning a foreign language can do for you professionally, you will be encouraged to re-think.
Data collection and documentation doesn’t always happen in English as companies are expanding into more and more countries around the world. Opportunities as translators and interpreters are up for grabs if you are proficient in a foreign language. BPOs often cater to clients in South America and other countries around the globe where English is not the main language. As there are high demands for people who can speak a foreign language, you can expect a lucrative position in several BPOs.
Commonly people go for French and Spanish. However courses in Russian and Japanese are also sought after.